Live at a real salon · Built for Vietnamese nail salons

TurnBook The only booking system built
for how nail salons actually work.

Every other booking software was built for appointment-only businesses. TurnBook was built from scratch for the walk-in turn-based workflow that defines Vietnamese nail salons. Walk-ins and appointments. One queue. One system.

+50% Rebooking Rate

2× Google Reviews

~100% Calls Handled

< 7 Days to Go Live

What Is TurnBook

Built because nothing else
actually worked.

Every salon management tool on the market — Vagaro, Fresha, NailSoft, Zota — was built for appointment-only businesses. They force a walk-in salon to fit into a model that was never designed for them. TurnBook was built from scratch specifically for the turn-based walk-in workflow that defines Vietnamese nail salons. Walk-ins and appointments exist in the same queue, managed by the same rotation, tracked in the same system. And when it's deployed for your salon, it isn't a generic install — it's configured from the ground up to match your technicians, your services, your turn rules, and exactly how you already run your floor.

The Queue

Walk-ins and appointments.
One unified queue.

Walk-ins check in at the kiosk. Appointments arrive and check in. Both land in the same queue. The system handles assignment — either to the next available tech or to a requested tech — and tracks turn counts automatically.

Walk-ins assigned to next-up tech in rotation automatically
Requested appointments shown with tech preference highlighted
Source badge shows how each client arrived — kiosk, online, or staff
Turn count tracked per client in real time
Assign to specific tech or let the system pick with one tap

TurnBook queue showing walk-ins and appointments

Live queue — walk-ins and appointments unified

Turn Rotation

No more whiteboard.
No more arguments.

The turn order panel shows every technician's current status, their turn count, and who they're currently with. The system tracks who is available, with a client, on break, or almost done — and surfaces the next up automatically.

Real-time status for every technician — available, with client, on break, almost done
Turn count displayed per tech with visual indicator
Next-up always visible at the top
Requested client counts as 0.5 turns — fair to everyone
Two turn systems — Standard or Request = 0.5

Turn order — live status for every technician

Appointments Calendar

Every appointment.
Every technician. One view.

The calendar shows the full day across all technicians — who has what, when, and for how long. Stats at the bottom track total appointments, confirmed, completed, and hours booked in real time.

Day view across all technicians simultaneously
Color coded by service type for instant reading
Live stats — total, confirmed, completed, hours booked
Navigate forward and back by day
Unassigned appointments tracked separately

Calendar — full day across all technicians

Appointment Management

Every booking.
Every detail. Always visible.

The appointments list shows every booking grouped by day with full details — client name, service, time, phone number, assigned technician, and confirmation status. Edit or cancel with one tap.

Grouped by day — today, tomorrow, future dates
Full client details including phone number
Assigned technician shown per appointment
Confirmation status visible at a glance
Edit or cancel directly from the list

Appointments — grouped by day with full detail

Staff Booking

Single, group, walk-in,
recurring, or block.

Staff can book five different appointment types from one panel. Single appointments, group bookings, walk-in queue entries, recurring appointments, or schedule blocks. Services show duration and price. Four steps, done.

Five booking types — single, group, walk-in, recurring, block
Service selection with duration and starting price
Tech assignment with service restrictions respected
Date, time, and client details in four clean steps
Instant confirmation sent to client automatically

TurnBook booking flow — service selection

Booking — service selection with duration and price

Client Database

Every client. Every visit.
Always on record.

TurnBook builds a client database automatically. Every person who books or walks in gets added. Visit history, return rate, and average visits tracked per client. New clients flagged automatically.

Total clients, returning clients, and average visits shown at a glance
Visit count per client tracked automatically
New clients flagged with a badge
Search by name, phone, or email instantly
Full visit history per client on record

Client database — visit history built automatically

Waitlist

Full? Nobody
has to leave.

When the salon is at capacity, clients go on the waitlist instead of walking out. Their service and tech preference are saved. When a slot opens, one tap notifies them. No phone calls. No manual tracking.

Waitlist entries show service, time added, and tech preference
Phone number saved for instant notification
One tap Notify button sends the client a text automatically
Remove entries with one tap when no longer needed
No client leaves without being captured

Waitlist — nobody leaves without being captured

Smart Review Funnel

Good reviews go public.
Bad ones stay private.

After every appointment, clients rate their experience. 4-5 stars get sent to Google automatically. 3 stars and under stay internal — the owner sees them privately and can respond before they damage the public rating.

Average rating, total rated, Google-sent, and private counts at a glance
Private feedback flagged as needing attention
Full review detail — service, technician, client, rating, and comment
Mark responded or archive when resolved
Rating climbs. Problems stay off the internet.

Review funnel — 289 sent to Google, 23 caught privately

Settings

Built around
how your salon actually runs.

⚙️

Turn System

Choose between Standard — every client counts as one full turn — or Request = 0.5, where requested clients count as half a turn. Configurable to match how your salon has always operated.

👩‍🔧

Technician Management

Add technicians, set the services they can and cannot do, configure working hours per day, and manage part-time schedules. The system respects every restriction automatically when assigning clients.

🕐

Working Hours

Each technician's schedule is configured individually. Part-time staff only show as available during their actual working hours. The system never offers a booking slot when a tech isn't there.

Live In The Salon

This is what it looks like
on day one.

TurnBook kiosk on an iPad at the front of the salon. TurnBook dashboard on the front desk monitor. Walk-ins check in themselves. Staff manage the turn rotation from the screen. Everything running from day one.

iPad kiosk at the front — clients check themselves in
Dashboard on any monitor at the front desk
No special hardware required — works on what you already have
Live and running in under 7 days

TurnBook kiosk live at a nail salon on iPad tripod stand

TurnBook dashboard live on front desk monitor at nail salon

Live setup — real salon — kiosk and dashboard running

No Proprietary Hardware

No hardware to buy.
No equipment to own.

TurnBook runs in a browser. Any iPad becomes the kiosk. Any monitor becomes the dashboard. Any tablet becomes the booking screen. You buy your own devices or use what you already have — we configure everything to work on it. No locked-in hardware. No equipment contracts. No $2,000 POS terminal you don't own.

This is a fundamental difference from every competitor. Zota, NailSoft, AIO Merchant all require their hardware. TurnBook works on yours.

Client Experience

What your clients
actually see.

Clients interact with TurnBook through a clean, simple interface — either the in-salon kiosk for walk-ins or the online booking page for appointments. No app download. No account required. Just walk in or book in seconds.

Kiosk screen — walk in or check in for existing appointment
Phone number lookup finds existing appointments instantly
Online booking available 24/7 from any device
Confirmation and reminder texts sent automatically
No app download required for clients

TurnBook client kiosk — walk in or appointment

TurnBook client — look up appointment by phone

Why TurnBook Exists

No software was built
for your workflow.
So we built it.

Vagaro, Fresha, and every other booking tool on the market assumed that all salons run on appointments. Vietnamese nail salons don't. They run on walks-ins, turns, rotations, and a chaotic-but-functional system that no software has ever respected. TurnBook is the first system built from the inside — by someone who grew up in nail salons — that actually handles how the floor operates.

TurnBook is included in every Amori Agency client build and configured specifically for each salon — not a standardized install, but shaped around the owner's technicians, services, and existing floor system. It is not available as standalone software.

Ready to see it
built for your salon?

Book a free 30-minute strategy call. We'll show you exactly what TurnBook would look like configured for your salon — no commitment required.

Book My Free Strategy Call →

Free · 30 minutes · No commitment · Response within 24 hours

TurnBook The only booking system builtfor how nail salons actually work.

Built because nothing elseactually worked.

Walk-ins and appointments.One unified queue.

No more whiteboard.No more arguments.

Every appointment.Every technician. One view.

Every booking.Every detail. Always visible.

Single, group, walk-in,recurring, or block.

Every client. Every visit.Always on record.

Full? Nobodyhas to leave.

Good reviews go public.Bad ones stay private.

Built aroundhow your salon actually runs.

This is what it looks likeon day one.

No hardware to buy.No equipment to own.

What your clientsactually see.

No software was builtfor your workflow.So we built it.

Ready to see itbuilt for your salon?